Privacy Policy for Island Grove Wine Company
At Island Grove Wine Company ("we," "us," or "our"), your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your personal information when interacting with our website, services, or products.
1. Information We Collect
At Island Grove Wine Company, we collect personal information to enhance your experience with us. This includes contact information such as your name, email address, phone number, and postal address when you purchase, subscribe to newsletters, or create an account. We also collect payment information (such as credit or debit card details) to process transactions. Your transaction history, including past orders and delivery details, is stored to ensure smooth service. If you create an account, we store your username, password, and preferences. Additionally, we gather website usage data, such as your IP address, browser type, and browsing behavior through cookies and similar technologies, to improve site functionality. Lastly, we track your marketing preferences for personalized communications and promotions.
2. How We Use Your Information
The personal information we collect is used primarily to process and fulfill your orders, including handling payments, delivering products, and managing your account. We also use it to provide customer service and address any inquiries or issues. If you’ve opted to receive marketing communications, we may send you promotional content, offers, and news about our products and events. Your data helps us personalize your shopping experience by recommending products based on your preferences and past purchases. We analyze website usage data to enhance our online services and improve user experience. Additionally, your information is used to ensure compliance with legal requirements, including age verification and fraud prevention.
3. How We Share Your Information
We may share your personal information with trusted third-party service providers who assist us in processing payments, delivering orders, and managing marketing communications. These service providers only use your data to perform services on our behalf. We may also disclose your information if required by law, such as in response to legal obligations or court orders. In the event of a business transaction, such as a merger, acquisition, or sale of assets, your information may be transferred to the relevant parties involved. However, we do not sell, rent, or trade your personal data with third parties for marketing purposes.
4. Your Rights
At Island Grove Wine Company, you have several rights regarding your personal information. You have the right to access or correct your data at any time to ensure it is accurate and up to date. If you wish to have your personal data deleted, you may request its removal, subject to any legal obligations we may have to retain it. Additionally, you can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly. If you wish to exercise any of these rights, please reach out to us at wine@island-grove.com and we will assist you accordingly.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After that, we will securely delete or anonymize your data.
6. Security
We take reasonable measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.
7. Cookies & Tracking Technologies
We use cookies to improve your experience, analyze site traffic, and provide personalized content. You can manage or disable cookies in your browser settings.
8. Children’s Privacy
Our services are intended for individuals of legal drinking age. We do not knowingly collect personal data from anyone under this age. If we become aware of such data, we will promptly delete it.
9. Third-Party Links
Our website may link to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here, and your continued use of our website signifies acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Island Grove Wine Company
Email: wine@island-grove.com
Phone: 352-481-9463
Send mail to our attention:
Island Grove Wine Company
ATTN: Privacy Request
24703 SE 193rd Ave
Hawthorne, FL 32640
This Privacy Policy was last updated on September 13, 2024